Complaints book

Claimant consumer identification

Natural person Company

First Name*

Last Name*

Mobile Phone*

Other Phone

Document Type*

Document Number*

Address Type*

Address*

Nro/Lote*

Depto./Int

State*

Province

District

Email*

Are you a minor?

Identification of the contracted good or service

Product Service

Description*

Place, date, and time of occurrence*

Detail of the Complaint or Claim

Claim Dissatisfaction related to products and/or services.

Complaint Dissatisfaction not related to products and/or services, such as discomfort or displeasure with customer service.

Detail*

Measures taken by the provider

Detail*

You are informed that, in order to establish an effective and efficient means of communication to respond to your complaint or claim, and likewise, to comply with Law No. 29571 and the Regulations of the Complaints Book of the Consumer Protection and Defense Code, your personal data will be recorded in the database called “Libro de Reclamaciones” owned by Bella Boutique Global SAC. A response to the complaint or claim will be provided within a maximum period of fifteen (15) business days, which is non-extendable, in accordance with the law.

* Mandatory fields are marked with an asterisk next to the field label.